Fiscal Note
The proposed resolution creates several personnel changes within Metro Transit and includes recreating a Graphics Technician from .6 FTE to 1.0 FTE, recreating an Assistant Schedule Planner to a Planner 2, recreating a Utility Worker position as a Building & Grounds Supervisor Transit Maintenance Supervisor, and deleting a part-time Customer Service Representative. The net result of these changes is a .2 FTE reduction in Metro's employee count. The proposed changes result in additional annual salary and benefit costs of $20,000. Metro will manage its salary savings to accommodate the expense in 2021.
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SUBSTITUTE: Recreating one .6 FTE Graphics Technician position (position control #2762) and one .6 FTE Customer Service Representative position (position control #2680, currently vacant) into one 1.0 FTE Graphics Technician position and place incumbent, M. Kim, in the position.) Recreating 1.0 FTE Assistant Schedule Planner (position #4353, currently vacant) as a 1.0 FTE Planner 2 position. Recreating 1.0 FTE Utility Worker (position control #3384) as a Building & Grounds Foreman Transit Maintenance Supervisor. Amending the 2021 Metro Transit Operating Budget to reflect these changes for a net change of 0.2 FTE.
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Metro's ridership has been increasingly getting their transit and schedule information by electronic means such as apps, so the call center staff is not as heavily utilized. As the city moves toward implementing Bus Rapid Transit, Metro's Marketing and Customer Service unit is called upon to provide more photography and art design content, so converting a part time Customer Service Representative position to make a part time Graphic Artist position full time is a better use of staff.
Metro has become increasingly reliant on technology such as real time bus arrival information, automatic vehicle location and automatic passenger counters. This technology can offer a wealth of valuable data that needs to be organized and presented ...
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