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Monona Catering Update - Patty Lemke, General Manager
Monona Catering enjoyed a record-setting year in 2008, however forecasted revenue amounts for 2009 are down by comparison due to the uncertain economy. Clients are being cautious, and more short-term bookings are occurring. Cost of goods stabilized somewhat, and Monona Catering is fortunate to have several long-time employees who bring additional solidarity to the organization.
A new cash register system has been activated which will also be installed on the rooftop in the spring, and provide excellent building-wide customer service.
Several Monona Catering projects are planned for 2009 including:
- Commuter choice program for employees
- Lake Vista Cafe opening (soft opening in May followed by a Grand Opening two weeks later)
- Development of 2010 menu packet
- Review of SOP for Catering Operations
- Revised staff orientation and training programs
- Employee Handbook update
- Negotiation of new contract with union employees