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Commending and expressing appreciation to Glenn Puntney, Cross Connection Control Inspector, on retirement from Madison Water Utility (Utility) after 28 years of service.
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WHEREAS, Glenn joined the City of Madison Water Utility on November 11, 1996 as a Water Meter Mechanic 1, was promoted to a Water Meter Mechanic 2 in August 2002, to the Water Services Inspector in July 2005, and ultimately, in January 2009, to a Cross Connection Control Inspector, the position he held for nearly 16 years; AND,
WHEREAS, during his long and dedicated career at the Utility, Glenn repaired, replaced, set and tested thousands of water meters, ensuring they were appropriately sized for a building’s water use patterns, and he made repairs when leaks were detected; these significant contributions ensured that customers were billed only for water consumed - no more, no less; AND,
WHEREAS, importantly, as a Cross Connection Control Inspector, Glenn likewise surveyed thousands of businesses, schools, hotels, churches, apartments, industrial facilities, restaurants, laboratories, and office and government buildings, including those on the University of Wisconsin - Madison campus, for potential cross connections, enforcing the plumbing code to prevent backflow of potentially hazardous materials into the municipal water system; AND,
WHEREAS, as a testament to his outstanding customer service skills and his approach of education first and enforcement when that fails, Glenn regularly sees and socializes with plumbers, building managers, architects, and plan designers - those he is regulating and enforcing - when he is out in the community for social events; AND,
WHEREAS, Glenn continues to reside on the Century Farm on which he grew up, where his true passions are crop management, commodities trading, and hog raising; AND,
WHEREAS, Glenn proudly breeds and raises show pigs on the family farm with sons, Riley and Cody, and wife, Pamela, marketing and selling them all over the country; AND,
WHEREAS, Glenn’s commitment to his job, colleagues, and, importantly, the Water Utility and his soft-spoken, caring, respectful, and family orientation will be missed dearly; AND
NOW, THEREFORE, BE IT RESOLVED, that the Water Utility Board hereby commends and thanks Glenn for his many years of dedicated service to Madison Water Utility.